You can permanently delete your The We Quiz account and its associated data at any time. There are two ways to request deletion.
Option 1 — Delete in the app (instant)
- Open The We Quiz and sign in.
- Go to the You tab, then open Account.
- Tap Delete account.
- Confirm when prompted. You may be asked to sign in again to verify it's you.
Your account and data are removed immediately when you confirm.
Option 2 — Request deletion by email
If you can't access the app, email support@thewequiz.com from the email address on your account, with the subject "Delete my account". We will delete your account and data within 30 days and confirm by email.
What gets deleted
When your account is deleted, we permanently remove:
- Your sign-in credentials (email/password or Google login).
- Your profile: name, email address, gender, and profile photo.
- Every room (partner and friend) you are part of, including that room's shared quiz history, answers, points, and streaks.
- Your push-notification device tokens.
What may be retained, and for how long
- Crash and diagnostic logs — anonymized crash data may be retained for up to 90 days to keep the app stable, then automatically deleted.
- Purchase records — records of any subscription purchases are retained by our payment processors (Google Play and RevenueCat) and by us only as required for tax, accounting, and legal obligations.
- Encrypted backups — residual copies in routine backups are purged within 30 days of deletion.
Questions
Contact us at support@thewequiz.com.